Hotel Front Desk Agent

Orlando FL 32819

Front Desk Agent
Essential Job Functions:

  • Welcome and register guests into Hotel, fulfilling requests, following special instructions and adhering to established security and credit policies and procedures, using standards of service.
  • Check guests out of the hotel in accordance with procedures; make change, and post charges to guest accounts following steps of service.
  • Handle cash and credit transactions, count bank at the beginning and end of shift, complete designated reports, resolve any discrepancies, drop off receipts and secure bank.
  • Accept, change and cancel hotel reservations
  • Use computer system for most functions, select and block rooms for arriving guests, prepare daily reports
  • Handle hotel emergency situations following emergency guidelines

Qualifications and Requirements

  • Bilingual Preffered.
  • 1+ Year of prior Hotel or Hotel Front Desk Experience Required
  • Flexible schedule availability, required to workday, night and overnight shifts, including weekends and holidays
  • Ability to multitask and handle stress in busy periods
  • The employee is required to stand, walk, for prolong periods of time
  • Ability to frequently lift and/or move up to 50 lbs, to handle guests packages or luggage
  • Must have good near and far vision, including ability read and interpret written instructions/directions
  • Must be able to communicate effectively with guests and co-workers, communicate via 2-way radio
  • Ability to distinguish smells
  • Duties mainly performed indoors
  • Must be able to hear, moderate noise level

Visit our careers page to submit your application and to learn more about our company:

www.ontimesolutions.biz

Job Type: Full-time

Pay: $13.00 – $16.00 per hour

Shift availability:

  • Day Shift (Preferred)
  • Night Shift (Preferred)
  • Overnight Shift (Preferred)

Contact Aaron at 407-923-0446