General Manager (at Shipwrecked Brooklyn)

Full-time: $59,000 salary
Schedule: 30-50 hours per week (must be available for evening and holiday hours)

Company
Shipwrecked Brooklyn is a family entertainment center, with mini-golf, an arcade, a bar, escape rooms, food, parties and special events. Shipwrecked Brooklyn LLC is looking for an General Manager to assist with day-to-day business tasks for Shipwrecked Miniature Golf and Shipwrecked Escape Deck. (www.shipwreckednyc.com)

Responsibilities: (include but not limited to the following)

• Manages all employees to ensure the smooth and successful operation of the business. Including employee scheduling and payroll.
• Maintain the highest levels of customer engagement and satisfaction.
• Train new employees and update/train current staff on new policies and maintain a high standard of employee work ethic.
• Ensure all aspects of events are prepped and event spaces are thoroughly checked and meet and exceed ownership’s expectations.
• Maintain cleanliness standards for all areas of the venue including employee uniforms.
• Report daily to ownership any employee issues, building maintenance issues, etc.
• Handle and resolve customer complaints/comments.
• Promote a positive work environment.
• Handle scheduling / payroll.

Weekend work and late nights are required (because those are our busiest times) and this is a leadership role, so we expect you to be respectful, positive and uplifting to the staff!

We will require that you get a food handlers license from the city within 60 days, but don’t sweat it – we pay for the test, and we give you a big ol’ high five once you get your certificate.

Good Help Post: Good Help is a no-cost initial recruiting service that promotes active job openings on behalf of employers in Brooklyn. This is a Good Help job post and not for direct hire at the Brooklyn Chamber of Commerce.